JDE CNC - Trainee
Velocity Technology Solutions is expanding and is adding JDE CNC - Trainee to join our dynamic and highly successful team. We are currently interviewing for JD Edwards CNC - Trainee for our global team. Velocity offers Cloud services across public, private and hybrid cloud environments and is an Advanced AWS partner.
Velocity Technology Solutions is looking for an entry-level JDE CNC - Trainee located in our Pune, India office. This person is responsible to provide JD Edwards Level 1
support for our JDE Managed Services customers.
Learning JD Edwards software
Learning and managing Velocity’s Helpdesk system
Learning and performing Velocity’s Change Request process
Provide Level 1 support for Velocity JDE Managed Services customers.
Perform Daily System Check for customers systems
Successfully completing Incident assignments 100% on-time and 100% on-target
Report to JDE Support Team Manager, JDE Managed Services Team
Perform triage for all Monitoring alerts and notifications
Provide occasional weekend support
Perform Update package Build and Deployment.
Perform JDE User Administration
Perform JDE Development workstation Installations
Candidate must ensure that compliance with data protection legislation under the DPA, EU GDPR, any other applicable data protection legislation
Bachelor’s degree - BE / BCA / MCA / BCS / BSc (Full Time)
Basic Windows & Linux Operating System knowledge
Ability to work in Shifts (Morning / Afternoon/ Night)
English Proficiency - written and verbal
Problem Solving skills
Customer Relationship skills