Oracle Apps DBA

Oracle Apps DBA
United Kingdom

Job Description

Velocity Technology Solutions is expanding and is adding an experienced Oracle Apps DBA – Senior Consultant to join our dynamic and highly successful team Global EBS DBA Team. . Velocity offers Cloud services across public, private and hybrid cloud environments and is an Advanced AWS partner. The Global EBS Team support over 200 customers around the world offering a variety of platform , technology and application opportunities to successful candidates.

Objective:

Velocity Technology Solutions is looking for Senior Consultant Oracle EBS Applications DBA (Application Technical Leads)

Responsibilities:

  • Work in a the Application Technical Lead (ATL) Engagement Team to oversee support and service to the customers you have overall responsibility for.
  • Report to the Customer Program Manager (CPM).
  • Follow Incident management guidelines to ensure Incidents and Project assignments are acknowledged, accepted and completed.
  • Adhere to Incident escalation via senior DBAs and other stakeholders.
  • Participate in hand off calls for project tasks and other urgent assignments to next on shift resources.
  • Follow the global shift rota and PTO management to ensure service delivery.
  • Attend quarterly and annual meetings with the customer to discuss service delivery and assist with any concerns the customer raises.
  • Be the primary escalation contact for the customer and Velocity senior management for escalations.
  • Oversee the RCA (Root Cause analysis) document delivery to your customers for any critical incidents.
  • Manage the DR design, oversee the implementation and annual test cycles for your customers.
  • Lead on SOW (Statement of Work) generation for additional support services requested by the customer and oversee SOW delivery.
  • Project Manage and participate in delivering technical solutions for new and existing customers.
  • Installs, upgrades and migrations of EBS platforms for new and existing customers on public, private and hybrid cloud.
  • Perform system health checks, compile recommendations and establish root cause for chronic issues.
  • Engage with various stakeholders within Velocity, Oracle, 3rd party vendors and customer management.
  • Rollout and configure the suite of customer applications developed for the Global EBS team used to automate cloning, backup management and maintenance.

Requirements:

  • Minimum 5 years experience as Oracle Apps DBA.
  • Excellent communication skills.
  • Previous experience engaging with customers and other stakeholders in meetings and delivering presentations.
  • Well organised, ability to manage and prioritize workload and work independently.
  • Competent in developing documented process and adhering to DBA standards and best practices as you deliver solutions.
  • Strong experience in the following areas:
    1. Customer engagement.
    2. Leading DBAs in solution delivery.
    3. EBS system installs/upgrades.
    4. EBS platform migrations.
    5. Performance tuning.
    6. Rollout of new technologies and applications.
  • Experience with some of the following technologies:
    1. Scripting : Perl, Python, C Shell, Bourne Shell, Korn shell.
    2. OS: OEL, AIX, Solaris.
    3. Oracle DBMS 11g, 12c, RAC, Enterprise Edition, OEM.
    4. Oracle EBS 10.x, 11.x, 12.x.
    5. Middleware: OBIEE, Hyperion, SSO, UPK, Demantra, Vertex, SOA, APEX, VCP
  • Any exposure to Infor, EBS, JDE, SQL Server DBMS, AWS, OCI would be advantageous.
  • Evidence of professional Certification.

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