Senior Consultant - JDE CNC

Senior Consultant - JDE CNC
India

Job Description

Velocity Technology Solutions is expanding and is adding an experienced Senior Consultant -JD Edwards CNC to join our dynamic and highly successful team. We are currently interviewing for an experienced Senior Consultant - JD Edwards CNC for our global team. Velocity offers Cloud services across public, private and hybrid cloud environments and is an Advanced AWS partner.

Objective:
Velocity Technology Solutions is looking for experienced Senior Consultant -JD Edwards. Under minimal supervision, this person is responsible for implementing and maintaining all aspects of the JD Edwards Enterprise One installations, including day-to-day operations and management, technical support, security
management, performance monitoring, capacity planning, backup and recovery planning and Disaster Recovery (DR) execution. May mentor and provide technical leadership to less experienced Product Support Engineers.

Responsibilities:

  • Provides Configurable Network Computing (CNC) expertise in troubleshooting EnterpriseOne problems
  • Provides systems expertise in troubleshooting EnterpriseOne, World, and third-party integration problems. Works with vendors, internal teams and customers to solve problems
  • Monitors and tracks system performance, resolves performance problems, and performs performance tuning to optimize application processing
  • Supports capacity management and planning, including database management, Disk space management and job queue management
  • Creates and maintains JD Edwards EnterpriseOne environments, which includes Deployment Servers, configuring EnterpriseOne CNC and EnterpriseOne client servers (Citrix, Web)
  • Implements standard security policies and procedures to ensure the standard EnterpriseOne application security is in place
  • Installs and manages EnterpriseOne ServicePacks, Tools Releases, ESUs, ASUs and other fixes as appropriate
  • On complex cross-functional issues, takes ownership of the problem and works with all required resources to arrive at resolution
  • Analyzes chronic problems for patterns of systemic issues applicable to other customers and implements/monitors/oversees the resolution
  • Participates in backup and recovery planning
  • Performs other duties as requested
  • Candidate must ensure that compliance with data protection legislation under the DPA, EU GDPR, any other ​applicable ​data protection legislation

Job Requirements

Requirements:

  • College degree in related field or equivalent experience
  • 10+ years of CNC experience with JD Edwards Enterprise One product required
  • Excellent working knowledge of hardware and software, operating systems, networking, data communications and related technologies
  • In depth working knowledge of the operating systems (iSeries, Linux, Windows), networking and communications functionality
  • Excellent working knowledge of the JD Edwards Enterprise One technical products – CNC, JD Edwards Tools
  • Excellent working knowledge of Enterprise One installation process, setup and configuration
  • Experience with third party products that make up the technology stack for JD Edwards products
  • Excellent problem-solving and analytical skills and the ability to handle multiple responsibilities effectively
  • Ability to learn and apply new technology quickly
  • Ability to manage customers in stressful situations

Skills:

  • Must have the ability to multi-task and organize effectively to meet client service level expectations
  • Ability to actively participate in team and client meetings
  • Motivated and shows initiative
  • Prioritizes workload, meets deadlines and manages competing priorities under pressure
  • Adaptable to multiple client work environments
  • Excellent customer service and communication skills including verbal, written and listening skills

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